Company Values

Performing as One Team

  • Proactively help and support others within and across departments.
  • Communicate in an open, honest, and thoughtful manner.
  • Appreciate and acknowledge the contributions of others.
  • Adapt to changes in the work environment.

Being Responsible for Results

  • Take personal responsibility for the quality of your work.
  • Anticipate problems and take action to prevent them.
  • Follow up to ensure requests are addressed in a timely manner.
  • Be responsible with St. Ann’s resources.
  • If you see it, pick it up.
  • Maintain a professional appearance.

Leading by Example

  • Do what you say you will do.
  • Hold important conversations when needed.
  • Speak positively about each other, our company, and those we serve.

Sharing Our Knowledge and Expertise

  • Be knowledgeable and share information about our services.
  • Share you knowledge and expertise.
  • Ask thoughtful questions to deliver high quality care and service.

Delivering a Personalized Experience

  • Create eye contact, smile, and greet by name.
  • Proactively anticipate needs and meet them.
  • Create meaningful conversations with residents and family members.
  • Take time to ask questions of, listen to, and understand others.
  • Act on opportunities to introduce others and make them feel welcome.
  • Respectfully interact with residents at their pace and level.
  • Learn about, share, and deliver on resident and family preferences.


• 403b Retirement Plan with employer contribution and employer match
• Flexible Spending and Health Savings Accounts
• Dependent Care Flexible Spending Accounts
• Employee discounted pharmacy prescriptions
• Paid Holidays, PTO, and sick leave for benefit-eligible employees
• Health and Dental Insurance
• Tuition Reimbursement
• Cell Phone Discounts
• Volunteering Opportunities

Employee Scholarships

St. Ann’s Employee Scholarship program provides annual support to employees who are furthering their professional development through continuing education. Scholarships are available to any employee who meets the application criteria.

Unlike tuition reimbursement, these scholarships can be used for any purchase that will assist you in your studies. On average, a total of $30,000 is awarded each year. Established in 2008, this program is sponsored by St. Ann’s Foundation and is funded entirely through generous support of our donors.

To learn more about the Employee Scholarships, please contact [email protected].

Catholic School Tuition Assistance (Nursing)

St. Ann’s supports nursing staff by providing significant tuition assistance for their children to attend Diocese of Rochester Catholic Schools. Open to full or part-time LPNs and RNs at St. Ann’s campuses in Irondequoit and Webster, the program offers up to $3,000 (elementary and middle school) or $5,000 (high school) in tuition assistance per household. New RNs or LPNs are also encouraged to participate.

Meaningful Engagement

St. Ann’s Community is truly that, a community. St. Ann’s is a place where staff are able to create meaningful and lasting relationships with the residents, patients, and families we serve. Not everyone has the privilege to work with people who were born when the Model-T was invented, attended one room school house, served in WWII, or danced to Benny Goodman. We do!

We are able to learn from their experience, wisdom and warmth to foster relationships and provide quality care. It is the friendships we make through meaningful engagement such as lunch trips, social events, resident volunteer work and much more that makes our jobs so special.

CNA Program

St. Ann’s Community offers year-round CNA programs, requiring a minimum of 75 hours with classroom, lab, and clinical components. Participants complete a computer-based test and a competency demonstration for official certification. CNAs perform essential tasks such as taking vital signs, assisting with personal care, and observing/reporting changes in residents’ well-being. They serve as the “eyes and ears” of the healthcare team, requiring strong interpersonal skills and compassion. To apply for CNA openings, click HERE.

Educational Opportunities

There are multiple types of education that the department offers for all staff.

These include but are not limited to:
• Competency/skills fairs
• Enhancing quality care
• Leadership education
• Preceptor education
• Safe Patient Handling
• Leadership Academy
• Education for complex medical interventions

Clinical Career Ladder

Embark on a fulfilling nursing career path that nurtures your professional growth every step of the way. Our program offers comprehensive tuition assistance for CNAs and LPNs, empowering you to advance your education and skills. As you grow, you’ll find ample opportunities for career advancement. We’re committed to your ongoing development, providing support and resources that open doors to higher qualifications and roles.

For more information, please reach out to Cindy Lovetro at [email protected]

Community Connection

St. Ann’s Community is committed to being a good neighbor. We have been blessed with generous support from our community and feel the obligation to give back our time, talent and resources.

Our employees and their families and friends come together throughout the year supporting a wide range of charitable causes that include the annual United Way campaign, the Alzheimer’s Association, Foodlink, Habitat for Humanity, Red Cross and dozens of other charitable organizations.

Last year alone we donated more than 1800 hours of volunteer time and contributed a total value of $201,000 back to our community.

Wellness Team

Join St. Ann’s Community team to experience a workplace culture that prioritizes employee wellness. Engage in initiatives such as the Corporate Challenge, collaboration with the Good Food collective for local-made foods, and participation in events like the Alzheimer’s Walk. We actively contribute to our community and enhance wellness options at employee gatherings and dining areas. Take advantage of the weekly walk fit classes on Tuesdays and Thursdays, and join us in organizing an annual wellness and benefit fair in the fall.

Curbside Market

The Curbside Market is a year round Foodlink-staffed truck that offers fresh seasonal produce at affordable prices.

The Curbside Market comes to St. Ann’s Community every Tuesday from 10:30am – 11:30am. The truck parks by the Wound Care entrance, and is open to all residents, participants as well as St. Ann’s staff.

To learn more about the Curbside Market Program, please contact [email protected].

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