Company Values

Performing as One Team

  • Proactively help and support others within and across departments.
  • Communicate in an open, honest, and thoughtful manner.
  • Appreciate and acknowledge the contributions of others.
  • Adapt to changes in the work environment.

Being Responsible for Results

  • Take personal responsibility for the quality of your work.
  • Anticipate problems and take action to prevent them.
  • Follow up to ensure requests are addressed in a timely manner.
  • Be responsible with St. Ann’s resources.
  • If you see it, pick it up.
  • Maintain a professional appearance.

Leading by Example

  • Do what you say you will do.
  • Hold important conversations when needed.
  • Speak positively about each other, our company, and those we serve.

Sharing Our Knowledge and Expertise

  • Be knowledgeable and share information about our services.
  • Share you knowledge and expertise.
  • Ask thoughtful questions to deliver high quality care and service.

Delivering a Personalized Experience

  • Create eye contact, smile, and greet by name.
  • Proactively anticipate needs and meet them.
  • Create meaningful conversations with residents and family members.
  • Take time to ask questions of, listen to, and understand others.
  • Act on opportunities to introduce others and make them feel welcome.
  • Respectfully interact with residents at their pace and level.
  • Learn about, share, and deliver on resident and family preferences.


• 403b Retirement Plan with employer contribution and employer match
• Workers Compensation
• Flexible Spending Accounts
• Health Savings Accounts
• Dependent Care Flexible Spending Accounts
• Employee discounted pharmacy prescriptions
• Paid Holidays, PTO, and sick leave for benefit-eligible employees
• Health Insurance
• Dental Insurance
• Tuition Reimbursement
• Cell Phone Discounts
• Volunteering Opportunities

Employee Scholarships

St. Ann’s Employee Scholarship program provides annual support to employees who are furthering their professional development through continuing education. Scholarships are available to any employee who meets the application criteria.

Unlike tuition reimbursement, these scholarships can be used for any purchase that will assist you in your studies. On average, a total of $30,000 is awarded each year. Established in 2008, this program is sponsored by St. Ann’s Foundation and is funded entirely through generous support of our donors.

To learn more about the Employee Scholarships, please contact Brianna at [email protected].

Catholic School Tuition Assistance (Nursing)

Supporting St. Ann’s employees & families in the Catholic tradition continues with this new opportunity for our nursing staff. In March 2019, we launched a four-year pilot program that offers significant tuition assistance for children of eligible St. Ann’s nursing employees to attend any of the Diocese of Rochester Catholic Schools.

The program is open to any full or part-time benefit-earning Licensed Practical Nurses (LPN) and Registered Nurses (RN) at St. Ann’s Community campuses in Irondequoit and Webster.

This benefit provides eligible employees up to $3,000 (for elementary and middle school level) or up to $5,000 (for high school level) in tuition assistance. The benefit is per household.

We also welcome new RNs or LPNs to participate in the program.

To learn more, please email [email protected].

Meaningful Resident Engagement

St. Ann’s Community is truly that, a community. St. Ann’s is a place where staff are able to create meaningful and lasting relationships with the residents, patients, and families we serve. Not everyone has the privilege to work with people who were born when the Model-T was invented, attended one room school house, served in WWII, or danced to Benny Goodman. We do!

We are able to learn from their experience, wisdom and warmth to foster relationships and provide quality care. It is the friendships we make through meaningful engagement such as lunch trips, social events, resident volunteer work and much more that makes our jobs so special.

CNA Program

St. Ann’s Community offers CNA programs year-round. Consisting of a minimum of 75 hours of education, including classroom, lab, and clinical components, program participants will complete a computer-based test and a competency demonstration in order to receive official certification.

A CNA performs various tasks in their role. These include taking vital signs, providing or assisting with routine personal, facilitation of basic needs being met, and observing and reporting changes in a resident’s condition or abilities. A CNA spends more time with residents than other members of the health care team and because of this, they become the “eyes and ears” of the team. A CNA must have strong interpersonal skills and must be a compassionate, caring individual who has a desire to build relationships with residents. To view and apply for CNA openings, click HERE.

Educational Opportunities

There are multiple types of education that the department offers for all staff.

These include but are not limited to:
• Competency/skills fairs
• Enhancing quality care
• Leadership education
• Preceptor education
• Safe Patient Handling
• Positive dining experiences for residents
• Team building
• Just-in-time education for complex medical interventions

Career Advancement System (CAS)

The CAS supports and fosters the growth and development of both LPN and CNA staff. Inherent in the CAS is recognition and reward for staff who contribute to the St. Ann’s mission by providing person-centered care.

A structured sequence of levels for progression, the Career Advancement System gives staff members an opportunity to demonstrate competence and a readiness to take on new responsibilities.

For more information, please reach out to Cindy Lovetro at [email protected]

Community Connection

St. Ann’s Community is committed to being a good neighbor. We have been blessed with generous support from our community and feel the obligation to give back our time, talent and resources.

Our employees and their families and friends come together throughout the year supporting a wide range of charitable causes that include the annual United Way campaign, the Alzheimer’s Association, Foodlink, Habitat for Humanity, Red Cross and dozens of other charitable organizations.

Last year alone we donated more than 1800 hours of volunteer time and contributed a total value of $201,000 back to our community.

Wellness Team

Join a team at St. Ann’s Community that offers opportunities for employees to focus on wellness at work.

St. Ann’s participates in the Corporate Challenge and provides opportunities for employees to source local-made foods and local-grown produce by teaming up with the Good Food collective to get deliveries at work. We take part in the Alzheimer’s Walk and giving back to our community.

We help add options of healthier choices at employee events and in the employee dining areas. There is a weekly walk fit class on Tuesdays and Thursdays as well. We also team help organize and present a wellness and benefit fair in the fall every year.

Curbside Market

The Curbside Market is a year round Foodlink-staffed truck that offers fresh seasonal produce at affordable prices.

The Curbside Market comes to St. Ann’s Community every Wednesday from 10:00am – 10:45am. The truck parks by the Wound Care entrance, and is open to all residents, participants as well as St. Ann’s staff.

To learn more about the Curbside Market Program, please contact [email protected].

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