At St. Ann’s community we are committed to providing quality care while adhering to the highest standards of ethical conduct and compliance with all applicable laws and regulations. Our compliance program is designed to promote a culture of integrity and accountability within our organization.

Compliance Program Overview
Our compliance program is essential to our mission of delivering exceptional care. It encompasses our policies, procedures, training and monitoring activities to ensure that we meet legal and ethical standards in all of our operations.

Reporting
We strongly encourage all employees, residents, family members and partners to report any concerns or violations related to compliance, ethics or resident care. Your vigilance helps us uphold our commitment to providing the highest standards of care and service.

Reports can be made anonymously via our hotline 585-697-6777 or you may submit an anonymous concern via the link below. We understand the importance of anonymity when reporting sensitive issues. If you choose to report anonymously, we will respect your decision and ensure that your identity remains confidential throughout the investigation process unless you choose to reveal it.

St Ann’s Community strictly prohibits any form of retaliation against individuals who report compliance concerns in good faith.

You may also contact our Compliance Officer Sarah Vandenbout directly at [email protected] or by calling 585-697-6367.