What are the various methods being utilized to communicate current updates with residents’ families?

  • We are providing updates on our website. On the homepage, you will see a direct link to a page about the Coronavirus. We encourage you to check back often as the information will continue to be updated.
  • You may also continue to call any of our locations as you would normally. Please refer to the Contact Us page on our website for the location or department you wish to connect with.
  • We have sent letters via regular mail which traditionally has been our main method of communication. However with information changing so rapidly, we will use our website as the main source of updated information.
  • In addition, we have started something new called the “Buddy” program which will keep families of skilled nursing residents informed of their loved one’s well-being while visitation is restricted. See details further down in this FAQ.
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